Brie Luxe Shipping Policy.
Shipping Policy
Thank you for visiting and shopping at www.brieluxe.com.ng Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days.
Exceptions are custom made PRESS ON NAILS, wholesale lipglosses and bulk orders of Lashes that requires branding, those would take from 3-7 business days to process. Orders are not shipped or delivered on weekends or holidays.
The only exception is Kwara State where we're situated, we deliver all days of the week between the hours of 8am-5pm any orders placed after 5pm within Kwara State would be delivered the next day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method | Estimated delivery time | Shipment cost |
Nipost Standard Shipping | 14-35 business days | Free for certain items/ NGN900 for items less than 1kg |
Courier Plus Courier Plus (Payment on Delivery) | 7-14 business days 7-14 business days | NGN1,600 for items less than 1kg, NGN500 for every additional kg. NGN1,600 for items less than 1kg, NGN500 for every additional kg, please note you have to deposit at least 30% of the total amount of your purchased item/s and also the shipping fee, if you refuse to pick up your item after several attempt it will be returned to us 15% of any amount you deposit will be deducted as restocking fee, we'll refund you the rest, we can not refund the shipping fee as you were the one who didn't pick up your shipment/s. This is only available to Lagos State residents, as soon as we have a payment on Delivery for other part of Nigeria we'll update our shipping policy. |
GIG Logistics | 7-14 business days | NGN3,500 for door step delivery and for items less than 1kg, additional NGN1000 for every additional kg. |
Free Shipping Free Shipping | Same day delivery Standard Shipping 7-14days | Free & Only available for customers located in Ilorin. Free & Only for Certain bulk items and for certain locations within Nigeria. |
DHL International DHL Domestic | 3-14 business days 1-3 business days | NGN17,000 for items less than 2kg, NGN5,000 for every additional kg. NGN5,500 for items less than 1.5kg, NGN2,500 for every additional kg. |
EMS International | 7-21 | NGN12,000 for items less than 2kg, NGN4,000 for every additional kg. |
Local delivery method ( by road transport) | Same day delivery/Next day delivery, depending on the time order was placed. | NGN1,500 for all size of items, but only available to buyers in the following States, Osun State, Oyo State, Ondo State, Lagos State, Kogi State, Ekiti State and Ogun State. Please note this is a shipment by road, which means we'll put your shipment on a bus/car traveling to your State, YOU'LL PICK THE ITEM UP YOURSELF AT THE BUS STATION THE SAME DAY OR THE NEXT DAY, depending on the time you place your order and the time the bus/car reaches your State. |
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
www.brieluxe.com.ng ships to addresses within the Nigeria, West Africa, a few other African Countries, U.S, Canada and U.K for now.
If you're interested in our product please place your order, your location might be on our supported Countries list or better still contact us first and we might just be able to make an exception.
WE DO NOT SHIP TO P.O. boxes.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours for certain shipment types (GIGL, Courier Plus, DHL and EMS)
For Nipost, you'll get a tracking number but you won't be able to to track your item/s.
For shipment by road you won't get a tracking number but you'll be called as soon as your item gets to your State, we'll also give you a contact number for the road transport company so you can get update from time to time.
Customs, Duties and Taxes
www.brieluxe.com.ng is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
www.brieluxe.com.ng is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship outside Nigeria, with either DHL or EMS, as they're both fast and secure. We do not ship to certain countries for now but check place your order, if your country is supported you'll be quoted for shipping fee or better still contact us, via live chat, phone call or Whatsapp, please don't send email if it's urgent as we may not reply emails instantly.
We can make exceptions if your country isn't supported, if certain conditions are met.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Have fun shopping!!!